1.The Google My Business Messaging Tool Allows Customers To
Reach Business Owners Through What Type Of Communication?
- Text messaging
- Bulletin boards
- Video chat
2. You Are Using Google My Business To Promote Your
Restaurant Online And Attract New Customers. What Feature Can You Use To
Encourage New People To Try You Out?
- In-search call button
- Customer reviews
- Insights
- Dynamic ads
3. What Can You Use To Write Applications That Manage A
Google My Business Account And Location Data?
- Google My Business with AdWords location extensions
- Google My Business website builder
- Google My Business application programming interface (API)
- AdWords Express
4. Cozy Coat Factory Is A Large Chain Retailer Of Discount
Fashions. Many Of Their Stores Are Located Within Shopping Centers And Outlet
Malls. How Should You Input The Business Name Of These Locations In Their Bulk
Upload Spreadsheet?
- Include the name of the shopping center in the business name
- Use the core business name, as it appears in the real world
- Add the store code to the business name
- Use the shopping center’s name as the business name
5. You Just Started Using Google My Business And You Want To
See How Many Of Your Customers Have Been Interacting With Your Business Online.
What Feature Can You Use To Access This Information?
- Insights
- Google My Business data reporting
- AdWords Express
- Location tracking
6. Michelle Wants To Know How She Can Improve Her Business
Listing So It Reaches The Most People Online. What Can She Do To Get The
Information She Needs?
- She can use insights to see how many people saw her business online and the types of things they were searching for when her listing appeared.
- She can review the call information to see how many customers are calling her directly from their online search.
- She can ask her customers to provide the information as part of their review.
- She can review her AdWords Express account to see what ads she has connected to her listing.
7. You Just Created A New Product And Want To Get In Front
Of Potential Customers Who Use Google Search And Maps. What Is The Most
Suitable Google My Business Tool You Can Use To Accomplish This?
- Website builder
- Analytics
- Posts
- Messaging
8. Juan Wants To Claim An Existing Listing For His Business.
What Does He Need To Do To Get Started?
- Start a new listing and request to merge it with the existing listing
- Click on the listing and start editing his business information
- Request a verification postcard with a code to access his listing
- Log in to Google My Business, search for, and select his listing
9. How Can Business Owners Benefit From Using AdWords
Express With Their Google My Business Listing?
- It gives them the ability to instantly verify their business through AdWords Express.
- They can create and manage a website in AdWords Express right from the Google My Business profile.
- They can log into AdWords Express right from their Google My Business profile to create an ad campaign.
- They can add their business listing to Google Maps.
10. What Are The Verifcation Options For Businesses With 10
Or More Locations?
- They can import and verify their locations in bulk.
- They only need to verify one location, and the rest will be automatically verified.
- They will have to enter and verify their locations individually.
- They can enter their location information in bulk, but will have to verify each location individually.
11. You Made Changes To Your Business Listing, But Google
Flagged The Edits As Pending. What Do You Need To Do So Your Updated
Information Appears In Your Listing?
- Review the information and make any necessary changes
- Complete a change of information form
- Delete your information and resubmit it
- Submit a request to Google for approval
12. Lamin Has Requested And Is Awaiting His Verification
Code, When He Realizes He Needs To Edit Some Of His Business Information. What
Should He Do Next?
- Edit his listing and request a new verification code
- Edit his listing and enter the verification code when he receives it
- Call Google support so they can edit his business information
- Re-start the process to claim his listing and request a new verification code
13. Bob Owns A Small Café With A Google My Business Listing,
But He’d Also Love To Have A Mobile-Friendly Website As Well. He Doesn’t Know
Much About Creating Websites. What’s A Tool That Bob Can Use To Create His
Site?
- Posts
- AdWords
- Messaging
- Website builder
14. Jessica Has Claimed And Edited Her
Listing, But She Is Still Not Seeing Her Changes Live On Google Search. What
Step Does She Need To Complete To Finalize Her Listing?
- Account verification
- Link her account with AdWords
- Business verification
- Create a Google My Business owner account
15. Alan Wants To Make Sure Customers
Searching Online Know About The New Line Of Shoes His Store Is Now Selling.
What Can He Do With His Google My Business Listing So Customers Learn About His
New Product?
- He can add photos of the new products so customers will see them when they search online.
- He can review customer interactions in insights to see what his customers are searching for.
- He can respond to customer reviews about his products so they know about the products he has to offer.
- He can update his business listing so the brand name appears in his information.
